moto g power - Restart in Safe Mode
Restarting your moto g power in Safe Mode puts it into a diagnostic state that only runs system apps so you can determine if a third-party app is causing freezing or slowness.
- Press and hold thePower buttonon the right edge until the 'Power off' option appears on the screen then release.An alternate method is available if the device is unresponsive or won't power on.
- Touch and hold 'Power off' until 'Reboot to safe mode' screen appears.
- From the 'Reboot to safe mode' prompt, tapOKto confirm.This process may take up to 60 seconds to complete.
- Upon reboot, 'Safe mode' appears on the lower-left of the screen.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.