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Manage Verizon Cloud as a Non-Verizon Customer

2026-10-15 04:19:10.249

Manage Verizon Cloud as a Non-Verizon Customer

Set up a Cloud for Life profile before moving your phone number to another service provider to protect your saved content and maintain access to your Verizon Cloud account.

Before you begin

Verizon archives content for 30 days after a Cloud subscription is disconnected from a Verizon phone number, so it is critcal that you take this important step if you are considering moving to a different carrier.
Cloud support for non-Verizon customers is email only and is offered by the Cloud Development Team. Email verizoncloud@verizon.com for assistance.

Prepare Your Verizon Cloud Before Switching Carrier

  1. Open the
    Verizon Cloud app
     on your device.
  2. Create your profile from your Android™ or Apple® device before canceling service with Verizon.

Access Verizon Cloud as a Non-Verizon Customer

  1. From a computer, navigate to http://cloudforlife.verizonwireless.com.
  2. Enter the user ID and password for your Cloud profile then click
    Sign in
    .
    These credentials can be used at the Cloud for Life website and in the Verizon Cloud app.
  3. If prompted, select a Cloud plan and follow the onscreen prompts to set up your new subscription and payment method.

Retrieve Verizon Cloud for Life Credentials

  1. From a computer, navigate to http://cloudforlife.verizonwireless.com.
  2. Select
    Forgot your Info?
     then do one of the following:
    • To reset the password, enter the user ID or email address associated with your Cloud profile then select
      Continue
      .
    • To retrieve the user ID, select
      Forgot your User ID?
      , enter the email address used when you created your Cloud profile then select
      Continue
      .

Verizon Cloud FAQs