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One Talk Portal
Create Group / Bulk Groups

2026-10-15 04:19:09.04

One Talk Portal
Create Group / Bulk Groups

Creating groups in the One Talk admin portal allows you to organize and manage your users efficiently. This is especially helpful for bulk changes or keeping departments separate.

Steps

  1. Sign in to My Business.
  2. Click
    Manage Account
     from the top navigation bar.
  3. From the Product Portals section, click
    One Talk
    .
  4. From the 'I want to' section, click
    Manage all groups
    .
  5. Do one of the following:
    • To create a single group:
      1. From the 'Manage all groups' page, click
        Create group
        .
      2. Enter the group name, select the applicable time zone then click
        Submit
        .
    • To create bulk groups:
      1. From the 'Manage groups' page, click
        Create bulk groups
        .
      2. Follow the onscreen instructions to download and complete the template.
      3. Click
        Upload excel
        .
      4. Once the completed spreadsheet uploads, click
        Submit
        .
Delete Group
Edit Group
Move Users Between Groups