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Verizon Cloud Website
Manage Locked Folder Content

2026-10-15 04:20:39.518

Verizon Cloud Website
Manage Locked Folder Content

Take full control of your private files by using the Verizon Cloud website to securely add, transfer, or delete content in your PIN-protected folder.

Before you begin

To perform the steps below, ensure the Locked Folder feature is enabled.

Add Files

  1. From a web browser on a computer, sign in to mycloud.verizon.com.
  2. From the Library, do one of the following:
    • To add files within the Locked Folder:
      1. Select
        Locked Folder
         in the sidebar then enter your 6-digit PIN.
      2. Select the
        Add icon
        .
      3. Drag and drop files from your computer to the upload box or click
        Browse
         then select the desired file(s).
    • To add from media categories:
      1. Select the desired category (e.g., Photos & videos, Audio, etc.).
      2. Select a file, or to select multiple files choose the
        Multi-select icon
         checkboxes.
      3. Select the
        Lock icon
        .
      4. Select
        Move
         to confirm.
  3. Select
    Locked Folder
     or refresh the page to update the Library.

Manage Media in Locked Folder

  1. From a web browser on a computer, sign in to mycloud.verizon.com.
  2. From the Library, select
    Locked Folder
    .
  3. If prompted, enter your 6-digit PIN.
  4. Choose the
    Multi-select icon
     checkboxes then select the desired file(s).
  5. Select any of the icons in the upper-right corner of the screen:
    • Move
       Folder icon with arrow pointing right: Moves the selected file(s) to a subfolder within Locked Folder.
      To move out of Locked Folder, select
      Library
       then select
      Move
       from the pop-up to confirm.
    • Download
      : Downloads the selected file(s) to your computer.
      If you can't find the downloaded files, check your browser settings to see the default download folder.
    • Delete
      : Permanently deletes the selected file(s) from your Cloud account.
      Select
      Permanently delete
       from the pop-up to confirm.