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My Verizon app
Access Universal Setup Hub

2026-10-15 04:20:58.83

My Verizon app
Access Universal Setup Hub

If you're having trouble activating your 5G Home service, follow these steps to begin the self-setup process via the My Verizon app.

Before you begin

The Universal Hub allows you to access to self-help 5G Home equipment on the account and is accessible from the My Verizon app. Make sure you have the My Verizon app installed on a device and you've registered your account via either the My Verizon website or My Verizon app before performing the steps below.

Steps

  1. Locate and scan the setup QR Code included in the collateral of the 5G Home device.
    QR code located on equipment box
  2. Enter your My Verizon user name and password then tap
    Sign in
    .
  3. From the 'It's time to set up your Verizon Home Internet' tile, select
    Get started
    .
  4. Select the appropriate equipment tile then follow the onscreen prompts to complete setup.