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One Talk CP960 IP Conference Phone
Enable / Disable Intercom

2026-10-15 06:03:00.333

One Talk CP960 IP Conference Phone
Enable / Disable Intercom

Intercom is a device-level feature available for your One Talk CP960 IP conference phone. The feature is enabled by the end user on each desk phone as opposed to a setting in the One Talk portal.

Before you begin

Once enabled, customers using compatible desk phones can place direct calls from their One Talk extensions to other One Talk extensions. When the phone call connects to a receiving One Talk desk phone, the call is automatically answered by the speaker phone, allowing the parties to immediately begin a 2-way conversation.

Steps

  1. Swipe right to go to the second idle screen.
  2. Navigate:
    Features
    Intercom
    .
  3. Tap the
    Accept Intercom switch
    to turn on or off.
    If intercom is disabled, incoming intercom calls are rejected and the caller hears a busy signal.
  4. Tap the
    Checkmark icon
    to save changes.