MOTO G PLAY (2021) - Restart Device
Here's how to restart your moto g play (2021) if it crashes and resets, freezes or runs slowly.
- Since this device has a non-removable battery, the restart (soft reset) process can be used to simulate a 'battery pull' when the device is unresponsive, frozen or doesn't power on.
- In rare cases, a restart could affect data (e.g., backup in progress, cached data, etc.).
Preferred Method
- Press and hold thePower button(on the right edge) until the 'Power off' option appears then release.If the device is unresponsive, attempt thealternate method.
- TapRestart.If your device won't power back on, partially charge the device then retry.
Alternate Method
- Press and hold thePower button(on the right edge) for approximately 10 seconds or until the device power cycles.
- Allow several seconds for the reboot process to complete.If your device won't power back on, partially charge the device then retry.