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motorola razr - Factory Data Reset (Powered On)

2026-10-15 07:12:24.336

motorola razr - Factory Data Reset (Powered On)

Here's how to factory / hard reset your razr if the screen freezes or call, app, audio or sync issues occur.
Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
  1. Open the
    Settings app
    .
    An alternate reset method is available if the device is unresponsive or won't power on.
  2. Navigate:
    System
    Reset options
    .
  3. Tap
    Erase all data (factory reset)
    .
    If presented, enter the current passcode or draw the unlock pattern.
    If giving the device to another person or if advised to by a Verizon representative, select
    Erase downloaded SIMs
     to erase the eSIM profile during the reset. Checking this box requires a new eSIM to be downloaded when the device powers back on after the reset. If necessary, contact Verizon to generate a new eSIM profile and provide the required QR code to download the new profile.
  4. Tap
    Erase all data
    .
    Allow several minutes for the factory data reset and reboot processes to complete.
    If applicable, set up your device. If troubleshooting third-party apps, don't restore app data.