My Verizon app for Prepaid Manage Payments
My Verizon app for Prepaid
Manage PaymentsUse the My Verizon app to view your prepaid account balance, add funds or manage payment methods, ensuring your services remain active.
Before you begin
Changes to these items may take up to 15 minutes to appear on your account.
View Balance
- Open theMy Verizon app.
- Tap theMenu iconthen tapPayment.
- From the Balance tab, view the balance.
Add Funds
- Open theMy Verizon app.
- Tap theMenu iconthen tapPayment.
- From the Balance tab, tapAdd funds.If you're on a Prepaid Family Account you can also send funds to another line on your account.
- Use one of the following method to add funds:
- Saved account:
- Tap the saved account to select.
- TapNext.
- Enter the appropriate amount then tapNext.
- Review the payments and taxes info then tapConfirm.
- Use a new credit or debit card:
- TapA new credit or debit cardto select.
- TapNext.
- Enter the appropriate info (i.e., card number, CVC code, billing address) then tapConfirm.
- A refill card:
- TapA refill cardto select.
- TapNext.
- Enter the PIN number then tapNext.If an invalid PIN is entered more than 3 times, you'll temporarily be unable to add refill cards.
Payment History
- Open theMy Verizon app.
- Tap theMenu iconthen tapPayment.
- From the History tab, review the following payment history:
- Payments
- Balance
Payment Methods
- Open theMy Verizon app.
- Tap theMenu iconthen tapPayment.
- From the Payments Methods tab, tap the appropriate method:
- Manage payment method
- To edit or delete the saved card, tap theCard image.
- Enter the appropriate info then tap Update or tap Remove Card.
- Manage Auto Pay
- To continue, tapI agree to the Terms and Conditionsthen tapNext.If Auto Pay is already set up, options to Turn Off or Edit Payment are displayed.
- Enter the Card and Billing info then tapConfirm.