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My Verizon app
Run Apple iPhone Device Health Check

2026-10-15 03:10:00.709

My Verizon app
Run Apple iPhone Device Health Check

Run a Device Health Check via the My Verizon app to view valuable insights into the operational well-being of your Apple® iPhone®.

Run Health Check

  1. Open the
    My Verizon app
    .
  2. Tap the
    Mobile tab
     then tap
    Manage devices
  3. Tap
    Troubleshoot & Support
     then tap
    Run health check
    .
  4. From the results screen, tap any of the following items then follow instructions to make improvements:
    Items that can be improved are listed next to an exclamation mark inside a red or black diamond.
    • Battery Usage
    • Performance
    • Connectivity
    • Media

View Device Health Check History

  1. Open the
    My Verizon app
    .
  2. Tap the
    Mobile tab
     then tap
    Manage devices
  3. Tap
    Troubleshoot & Support
     then tap
    Run health check
    .
  4. From the results screen, tap the
    History tab
    .
  5. View the listed results then tap the applicable date for more info.