One Talk Portal Create New Schedule
One Talk Portal
Create New ScheduleCreate a business schedule in the One Talk admin portal to automatically control call routing behavior based on the time of day, ensuring calls go where they need to.
Before you begin
Schedules must be created for the hours you wish the call routing to follow (e.g., route calls via Selective Call Forward from 6 pm to 8 am, etc.).
Holiday schedules can only be created in all day increments and take effect for the entire day(s) scheduled.
Any hours not included in the business schedule default to the configuration for after hours.
Steps
- Sign in to My Business.
- ClickManage Accountfrom the top navigation bar.
- From the Product Portals section, clickOne Talk.
- From the 'I want to' section, clickManage schedules.
- From the 'Manage Schedules' page, clickCreate Schedule.
- To update a schedule, follow the onscreen instructions to complete the desired transaction then clickSubmit.