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One Talk Portal
Create New Schedule

2026-10-15 04:21:23.803

One Talk Portal
Create New Schedule

Create a business schedule in the One Talk admin portal to automatically control call routing behavior based on the time of day, ensuring calls go where they need to.

Before you begin

Schedules must be created for the hours you wish the call routing to follow (e.g., route calls via Selective Call Forward from 6 pm to 8 am, etc.).
Holiday schedules can only be created in all day increments and take effect for the entire day(s) scheduled.
Any hours not included in the business schedule default to the configuration for after hours.

Steps

  1. Sign in to My Business.
  2. Click
    Manage Account
    from the top navigation bar.
  3. From the Product Portals section, click
    One Talk
    .
  4. From the 'I want to' section, click
    Manage schedules
    .
  5. From the 'Manage Schedules' page, click
    Create Schedule
    .
  6. To update a schedule, follow the onscreen instructions to complete the desired transaction then click
    Submit
    .