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Ensure Picture / Video Message does not Exceed File Size Limit

2026-10-15 03:16:56.392

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.
  1. The maximum file size for picture/video messages depends upon the device software and device's network capability. View the signal indicator on your phone to determine which signal is being received:
    File Size Information
    Device Type
    Signal Indicator
    File Size
    4G LTE
    4G / 4GLTE
    1.2MB image / 3.5MB video
    5G
    5G UWB
    1.2MB image / 3.5MB video
    N/A
    100MB over Wi-Fi
  • The maximum file size that can be sent from an email to a device as a multimedia message (MMS) is 3.5 MB.
  • Larger files can be sent via email to email.
  • If a device sends a file to another device with a lower file size limit, the file is reduced to a file size acceptable by the receiving device.
  • Many devices are capable of sending messages that exceed intercarrier file size limits (typically 300-600 KB). A message that exceeds the other carrier's limits may be rejected and won't reach the intended recipient.
    Lowering the camera resolution before taking pictures reduces image file size.
    Some Android™ devices have a Video Trimmer feature to reduce the size of the video allowing it to be sent via MMS.