Announcement 39 - Authentication Error
View this info if you hear an 'Announcement 39' message when placing a call.
- "Please try your call again. If you continue to experience difficulties, call 611 for assistance."
- You'll receive this announcement when your phone is not recognized by our network.
- Turn your phone off and then back on.
- Try again.
- If this doesn't fix the issue, dial 611 or 1-800-922-0204 for technical support.